Plan designed for startups, Small and Medium Enterprises
Upto 60 order per week
Private Volume Plan
This plan is geared for owners of stores that are doing 60-5,000+ orders per week. This would be a direct call with one of our team members to create your custom pricing plan.
Contact Us to Get Started
Once you answer a few questions, an account agent will reach out!
We find the right audience to provide the best possible Feed Back.
We help with on going efforts to keep your score up!
Product Quality Score
Facebook will ask your *conversion based purchased pixel or CBPP and request a satisfaction of 3 levels from poor, good, great on the use, functionality, look, of your product.
"Bad product quality would reflect into a poorer score."
Facebook will also request feedback from users that have engaged with your contact as well.
Didn't Receive Item
Within the 3 questions shown to your CBPP audience will be shipping delivery confirmation. In most cases customers fail to wait on orders or check statuses based on tracking information.
Users error plays a big part in this score. Most DS store have a shipping time of 15-25 days. Best practice would always be to notify your customer however, we find in most cases they fail to check their notifications.
Within the 3 questions shown to your CBPP audience will be Shipping Speed. 90% of DS ship from E-pack and generally it takes 15-25 days however, we can all attest that times usually are always longer 30+ Days
SellingSocial.com was about to get my feedback score up by 3 points in 1 week. I was so worried about my store due to Shipping Times and some negative feedback but, not now! Thank you so much!
As a DS I was always building out new stores because of the negative feedback scores due to shipping and other reasons that just were not fair. Finally, a service that give me the peace of mind. Great service and very fast!